The customer has an IBM laptop and the operating system is window 2000. We try the HID keyboard device and "allow this device to wake up the sleep computer", but the keyboard still can't wake up the computer, we connect a USB mouse to the 5000H with no luck either. They can't wake up the keyboard that way.
The IBM laptop notebook only can be waken up by "FN" key and power button in suspend mode. As my knowledge and information from IBM help center, there is no way around because IBM dedicated S/W locked the wake up by keyboard and/or mouse feature.
 
How to setup keyboard wake up function in windows 2000?
1.Go to the "Control Panel" of Windows 2000
2.Click the "keyboard" Icon in "Control Panel"
3.Click the "Hardware" on the pop up menu. You will find "HID keyboard device"
4.Select the "HID keyboard device" then Click the "Content" of the "Hardware"
5.Click the "Power Management" of the "Content"
6.Click the selection of "Allow this device to wake up the sleep computer"
7.Press "OK"
 
How to disable keyboard "Sleep" function in MS Window XP OS?
1.Go to "Start menu" and click "settings"
2.Select control panel from "settings" sub-menu. Then, double click on "Power Options" icon.
3.Enter "Power Options" and select "advanced" tier. In power buttons block, you should see 4."When I pressed the sleep button on my computer" selection.
5.Pull down "When I pressed the sleep button on my computer" menu. Select "Do nothing".
6.Click ¡§Apply¡¨ and then close this window.
7.If in step 3, "When I pressed the sleep button on my computer" menu is not shown, select ¡§Power Schemes¡¨ tier. Choice proper power control scheme for your computer and then go back step 3.
 
How to disable keyboard "Sleep" function in MS Window XP OS?
1.Go to "Start menu" and click "settings"
2.Select control panel from "settings" sub-menu. Then, double click on "Power Options" icon.
3.Enter "Power Options" and select "advanced" tier. In power buttons block, you should see "When I pressed the sleep button on my computer" selection.
4.Pull down "When I pressed the sleep button on my computer" menu. Select "Do nothing".
Click ¡§Apply¡¨ and then close this window.
5.If in step 3, "When I pressed the sleep button on my computer" menu is not shown, select ¡§Power Schemes¡¨ tier. Choice proper power control scheme for your computer and then go back step 3.
 
My PSK-5000H keyboard hot key is not working under Window OS XP.
Our PSK-5000H fashion keyboard does not require any driver to support hot key Vol+, Vol-, Mute and suspend (sleep) function under Windows OS XP.

1.However, if customers encounter hot key problem, please check the following two items first.

2.Has sound card or sound card driver been installed properly?
If there is any Microsoft Intellitype keyboard driver been installed or Logitech keyboard driver been installed, please remove them because the driver from these two companies are to override standard hot key code to their own key code.
 

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